Crisis intervention services provides 24 hour assistance 7 days per week to children, adolescents, adults and families who are in a state of mental health crisis. The Crisis Intervention Service exists to provide quality, immediate, mental health services to the residents of Mercer County and to ensure that appropriate mental health intervention occurs, while providing for the safety of every consumer and the community. Crisis services are available by telephone, walk in or mobile services. 

Crisis intervention services are conducted in a variety of settings including the agency office, one’s home or in the community. When services are requested, a Crisis Intervention Specialist will assess the situation, provide support, assistance, and make community referrals. The Crisis Intervention Specialists work with individuals to de-escalate crisis situations and develop crisis plans to achieve problem resolution and promote emotional well-being. 

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724-662-2227 or 1-888-275-7009 and press 1

The Crisis Program attempts to utilize the least restrictive recovery environment and when possible, divert individuals from hospitalization. When that is not possible, and a Mental Health Delegate Service is needed, the Crisis Intervention Specialist works in this capacity to facilitate a hospitalization. Mental Health Delegate Services are also accessed through the Crisis line.